Vacancy: Congress Support Officer

In March 2026, the EAU is hosting its annual congress in London. That is why we are looking for additional staff members for our registrations & abstracts team, based in Arnhem, in the role of:

40 hours a week
Preferred start date: November 2025, until the end of March 2026

Your main responsibility will be assisting in processing all congress registrations for participants attending EAU26. You will check data, confirm registrations, answer questions, see to payments, solve problems etc. You will also help with preparations for the congress by: packing the congress supplies, and help out other departments with their preparations. It is essential that you are physically present in London during the period from 11 March until 15 March 2026, where you will be stationed at a registration desk within our registration area. 

You

• are proficient in English, both verbally and in writing
• have an MBO+, HBO education or similar
• are a team player
• are stress proof, enthusiastic, flexible and representative
• work accurate and service-oriented
• have experience in working with MS Office programmes and with processing data and generating analysis and other output in a CRM- or association management system
• have a great sense of humour

What we offer:

• a competitive salary, based on experience, gross a month plus travel allowance and pension arrangements, starting from €2,600;
• great pension arrangement and 25 vacation days;
• mental and physical health support within a platform called Open Up;
• fun staff events, office yoga and themed lunches organised by our multinational colleagues;
• unique work experience within a dynamic team at least until the end of March 2026;
• a valuable initial step in your event management career, involving our annual congress with approximately 12,000 attendees and;
• potential opportunities for career advancement within our organisation 

Send us your CV with a short motivation letter/e-mail as soon as possible. You can send your details to our HR-department: Jara Wieland, Human Resources Officer, via hrm@uroweb.org. Feel free to contact Evaline van Batenburg, Registrations & Abstracts Manager: +31 (0)26 389 06 80 for some extra information or questions.

Congress Consultants is the organiser of all congresses, meetings and events of the European Association of Urology in Europe. Congress staff does this in-house. The congress team exists of the Congress Manager, 4 Congress Project Managers and 7 Congress Project 

Coordinators, responsible for the organisation of our meetings and congresses. All registrations and abstracts for these events are done by the registration & abstracts department, currently existing of the Registrations & Abstracts Manager, a Registrations & Education Assistant, a Registrations & Abstracts Assistant and preferably 2 Congress Support Officers. Every year we enforce the registrations department with a few extra colleagues to support this department with all the activities for our annual congress.

Inquiries by agencies based upon this job posting are not appreciated. We would like to recruit new colleagues ourselves.